Terms of Use

1. Acceptance of Terms

By creating an account, logging in, or otherwise accessing the Service, you confirm that you have read, understood, and agree to these Terms. These Terms constitute a legally binding agreement between you and the Company.

If you are accepting these Terms on behalf of an organization (e.g., your employer), you represent that you have the authority to bind that organization to these Terms.

2. Description of Service

The Service is a B2B software-as-a-service (SaaS) platform that enables recruiting professionals ("Recruiters") to automate candidate phone screening interviews using AI voice technology. Key functionalities include:

• AI-powered voice interviews conducted with job candidates on behalf of Recruiters.
• Automated analysis and scoring of interview responses.
• Generation of structured screening reports including scores, verdicts, and key moments.
• Tools for Recruiters to manage candidates, review results, and make hiring decisions.

The Service is intended for use by companies and their authorized personnel only. The Service is not intended for use by individuals for personal or non-commercial purposes.

3. Account Registration and Eligibility

To use the Service, you must register using a valid Google Workspace (business) account. Personal Gmail or consumer accounts are not permitted.

You must be at least 18 years of age and have the legal capacity to enter into binding contracts. By registering, you represent that all information you provide is accurate and current.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use.

4. Authorized Use and Restrictions

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service to discriminate against candidates on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law.
• Collect or process candidate data beyond what is necessary for legitimate recruiting purposes.
• Reverse-engineer, decompile, or attempt to extract source code from the Service.
• Use the Service to transmit harmful, fraudulent, or malicious content.
• Resell, sublicense, or otherwise transfer access to the Service to third parties without prior written consent.
• Circumvent any security measures or access controls implemented by the Company.

5. AI-Generated Results — Disclaimer and Limitation

The Service uses artificial intelligence to analyze candidate interviews and generate scores, verdicts, and reports. YOU ACKNOWLEDGE AND AGREE THAT:

• AI-generated scores, verdicts, and reports are provided as informational tools to assist Recruiters — they do not constitute hiring recommendations or decisions.
• The Company makes no representation or warranty regarding the accuracy, completeness, or fitness for purpose of any AI-generated output.
• All hiring decisions remain solely the responsibility of the Recruiter and their organization.
• The Company shall not be liable for any employment decisions made in reliance on AI-generated outputs.
• The Company conducts ongoing bias auditing of its AI models. However, Recruiters remain solely responsible for conducting independent adverse impact analyses before deploying AI-generated results in any employment decision.
• Recruiters are solely responsible for ensuring that their use of AI screening results complies with applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act (ADEA), the Americans with Disabilities Act (ADA), and Equal Employment Opportunity Commission (EEOC) guidance on AI in hiring.

The Company recommends that Recruiters use AI-generated results as one of multiple data points in their evaluation process and maintain human oversight of all hiring decisions.

6. Candidate Consent and Notice Obligations

By using the Service to conduct AI interviews, you represent and warrant that:

• You have provided candidates with adequate notice that their interview will be conducted by an AI system and that their voice and responses will be recorded and analyzed.
• You have obtained any consent from candidates required by applicable law prior to initiating an AI-conducted interview.
• You have complied with all applicable recording notification laws in the jurisdiction(s) where the candidate is located.
• Candidates have been provided with information on how to contact you if they have questions about the interview process.

The Company is not responsible for your compliance with candidate notification and consent obligations. Sample disclosure language is provided in Appendix A for reference only; you should consult legal counsel to ensure compliance in your jurisdiction.

7. Third-Party Services — ElevenLabs

The Service integrates with ElevenLabs, Inc. ("ElevenLabs") to provide AI voice agent functionality. When a candidate participates in an AI interview:

• Candidate voice data and interview audio are transmitted to and processed by ElevenLabs in accordance with ElevenLabs' Terms of Service and Privacy Policy (elevenlabs.io/privacy).
• ElevenLabs may retain candidate voice data for up to 3 years from the date of last interaction, and may process such data for AI model development purposes subject to applicable opt-out rights under ElevenLabs' policies.
• The Company does not have a separate data processing agreement with ElevenLabs. ElevenLabs processes candidate data as an independent data controller under its own terms.

By using the Service, you acknowledge and consent to the transmission of candidate data to ElevenLabs for the purpose of conducting AI voice interviews. You are responsible for including disclosure of this third-party processing in any notices provided to candidates.

The Company shall not be liable for any acts or omissions of ElevenLabs. For full information on ElevenLabs' data practices, please refer to their Privacy Policy at elevenlabs.io/privacy.

8. Data Ownership and License

As between you and the Company, you retain ownership of all candidate data and interview content submitted to or generated through the Service ("Customer Data").

You grant the Company a limited, non-exclusive license to process Customer Data solely as necessary to provide the Service in accordance with these Terms and our Privacy Policy.

The Company shall not use Customer Data to train AI models or for any purpose other than providing the Service, except as required by law.

9. Confidentiality

Each party agrees to keep confidential any non-public information disclosed by the other party in connection with the Service that is designated as confidential or that reasonably should be understood to be confidential.

The Company will maintain appropriate technical and organizational measures to protect the confidentiality and security of Customer Data.

10. Intellectual Property

The Service, including all software, technology, trademarks, and content provided by the Company, is owned by or licensed to the Company and is protected by applicable intellectual property laws.

Nothing in these Terms grants you any rights to the Company's intellectual property except the limited right to use the Service as described herein.

11. Payment Terms

11.1 Free Trial

New Recruiters may access the Service under a Free Trial plan, which includes up to five (5) AI-conducted interviews per workspace. The Free Trial is subject to approval by the Company prior to activation. The Company reserves the right to approve, reject, or revoke Free Trial access at its sole discretion.

11.2 Design Partner Plan

Qualified organizations may be invited to participate in the Company's Design Partner program. The Design Partner plan provides unlimited interview access during the program period (subject to a soft limit of 50 interviews per month), at no charge. Design Partner access is by invitation only and may be modified or terminated by the Company upon written notice.

11.3 Paid Plans

Paid subscription plans and associated pricing will be communicated to you prior to any commercial upgrade. Subscription fees are billed in advance on the applicable billing cycle (monthly or annual). Fees are non-refundable except as required by applicable law or as expressly set forth in a separate written agreement.

11.4 Price Changes

The Company reserves the right to modify subscription pricing at any time. We will provide at least thirty (30) days' written notice before any price change takes effect. Your continued use of the Service after the effective date of a price change constitutes your acceptance of the new pricing.

12. Warranties and Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM HARMFUL COMPONENTS. YOU USE THE SERVICE AT YOUR OWN RISK.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICE.

THE COMPANY'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS (USD $100).

14. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with:

• Your use of the Service in violation of these Terms.
• Your failure to provide required notices to or obtain required consents from candidates.
• Your violation of any applicable law, including employment discrimination laws.
• Any claim by a candidate or third party arising from your use of AI-generated screening results.

15. Termination

Either party may terminate these Terms upon written notice if the other party materially breaches these Terms and fails to cure such breach within thirty (30) days of receiving written notice.

The Company may suspend or terminate your access to the Service immediately if you violate any provision of these Terms, engage in fraudulent activity, or if required by law.

Upon termination, your right to use the Service ceases immediately. Customer Data will be deleted in accordance with our Privacy Policy and data retention schedule.

16. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms or the Service shall be submitted directly to binding arbitration in San Francisco, California, in accordance with the rules of the American Arbitration Association (AAA).

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm.

YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION.

17. Changes to Terms

The Company reserves the right to modify these Terms at any time. If we make material changes, we will provide notice through the Service or by email at least thirty (30) days before the changes take effect.

Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes.

18. Miscellaneous

• Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and the Company regarding the Service.
• Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
• Waiver: Failure to enforce any provision of these Terms shall not constitute a waiver of that provision.
• Assignment: You may not assign these Terms without our prior written consent. The Company may assign these Terms without restriction.

19. Contact Information

For questions about these Terms, please contact us at: